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How is salt delivered?

Your Salt Delivery Questions Answered

How do we deliver salt?

What size vehicle is used to deliver salt?

We deliver, by default, using an 18 tonner. This vehicle has curtainsides. It's 9 metres long, 3 metres wide.

As curtain sides are used, delivery addresses with overhanging trees / bushes (vegetation), may be tricky - if you have any questions, please Call our Customer Service Team

How is salt offloaded?

The Driver's vehicle is equipped with a Manual Pallet Truck & a Tail lift.

The tail lift is lowered flush with the ground, - which needs to be flat & hardstanding.

Once lowered, the goods can be moved a (short) distance - the majority of our deliveries are left on the pavement if it's deemed the safest delivery point.

Do you use a HIAB crane?

We don't use a Hi-Ab / Crane delivery service - we use a larger, more established delivery network, that delivers to near all 4 corners of the United Kingdom.

We use a Manual Pallet Truck and a Tail Lift delivery service to deliver our goods (see 'How is Salt Offloaded?', above)

When do we deliver?

Can I select a delivery date?

Where the selected delivery service supports date selection, you can choose an available delivery date at checkout. The available dates depend on your products, postcode and delivery service.

The next-day order cut-off is 12:30pm. Check the delivery options shown at checkout before placing your order.

Can I choose a delivery time?

Yes & no.

We have an AM Delivery Service, that guarantees delivery between 9am - 1pm on the day of your choice.

This service is exclusive to our telephone orders - simply Call our Customer Service Team (click to call)

Can I get a delivery at the weekend?
We can deliver both White Salt & Rock Salt on Saturday (using the Saturday delivery service at Checkout).

Unfortunately, the delivery networks that deliver the size of goods we sell, do not operate on Sunday.
Do I have to be there?

Not necessarily - in fact a lot of deliveries take place when our Customers are at work - this being said, we do encourage our Customers (or friends of) to be there when the delivery takes place. The reason for this being, if there's an issue (e.g. Can't find the address), it's really important the issue is sorted on the day of delivery (within the 20 minute delivery window).

If the driver can't make the delivery, he will need to be re-booked (and paid again) to be sent back out - unfortunately, the cost of re-delivery would be passed on to the order placer.

Have a question about this - our Customer Service Team can answer it for you - Click to Call us, now.

Full-load deliveries

How can I order a full load of salt?

For 22 pallets or deliveries of 20 tonnes upwards, call our sales team on 0844 822 3959 or send us your requirements. Please include the salt type, quantity and delivery postcode so we can prepare a quote. For smaller quantities, shop pallets, bulk bags and bagged salt online.

How quickly can a full load be delivered?

Delivery times for full loads depend on your location, the quantity required and current availability. For 22 pallets or deliveries of 20 tonnes upwards, call 0844 822 3959 or contact our sales team for a quote and delivery estimate.

Still have an unanswered question?

Our team is here to help.