We are incredibly proud of where we are after only 9 years of operating. Supplying for businesses, industry leaders, residents, Schools, Universities, etc. We have built such great relationships with our customers, that it has allowed us to improve our business year on year. As we've grown, we have reached out to more delivery networks, which enables us to deliver directly to you on a next working day service! We now have the technology and capability to book weeks in advance if that suits your needs better! Explaining in more details, why we truly believe we are leading supplier of rock salt, is a small slideshow.
Last year, the country ran out of the product, when it was needed the most! This year round, we have spent even more time and planning to make sure we will be able to provide rock salt for as many people and organisations that need it.
With these precautionary measures in place, we can ship stock even quicker than last year, as there should be no unforeseen circumstances, cropping up anytime soon!
As we have direct communication with the Delivery Networks and their Depots, we can find Estimated Times, Change Deliveries, Book AM or PM's within a few short minutes. After any changes to an order, we will let you know straight away! Whether it by E-mail or Phone, we will get in contact and keep you in the loop, all the way through to Delivery.
One of the biggest problems we have seen throughout 9 years of operating as a company, is the lack of communication and the consequences that follow. As we are an Online Business only, we rely on our reviews. If our customers aren't informed, it is catastrophic for us, too. This is the reason why we ask for a Contact Number and an E-mail, and why we send real-time Tracking Information.
Again, this is a phrase a lot of companies use to sound customer orientated. I can't stress, how Customer Focused we are and have to be to survive and thrive as a business. We're a very, very small office, who run, maintain and improve our website(s), so the whole process from start to finish is as smooth as possible!
Whilst navigating through the website, you will notice how we have managed to maintain a high rating from our Customers throughout the years and the reviews, speak for themselves. Thankfully, many of our Customers have taken the time out of their day to e-mail in and send pictures of their completed projects, to show us, after their hardwork, what beautiful gardens they have made.
It may seem small, but as a company that can now cover the majority of the United Kingdom, our Customers are the most important part of any idea, project or service that we provide.
We're working with more and more Councils and Schools every year. The need for Rock Salt has been growing rapidly and we're happy to help! Ordering with a Purchase Order is incredibly simple and fast.
Email Us, with the Product you would like, the Delivery Address, a Contact Number and a Purchase Order and leave the rest to us.
As the cold weather is creeping up, for a Public Sector Organisation, it is best to have stock ready to use - we know this & we can deliver Next Working Day to keep everything on track!
Phone : 0844 822 3959
Fax 01785 330 837
Rock Salt Shop
12 Stafford Street